Business Consulting

 

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Lifetime Value Analysis

Jeff Harville analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Mystery Shopping

Jeff Harville uses unbiased third-party shoppers to gather actionable data for you.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Social Media Research

Jeff Harville offers social media benchmarking and shopper experience assessment.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.